Setting up your device is straightforward and in most cases, you won’t even need to speak to our support team.
Configure iPads for Kobas EPoS
Using Kobas EPoS on iPad is a great way to quickly and economically increase your number of service points while adding greater flexibility for till location. Setting up your device is straightforward and in most cases, you won’t even need to speak to our support team.
1. Wireless Network
To start, connect the iPad to the correct WiFi network. Please ensure this is the same network as the rest of your EPoS system otherwise the iPad will not be able to connect to the server. This may be a hidden WiFi network and likely not public so please contact your dedicated IT administrator if you are unsure which to connect to.
2. IP Address
Select the correct network then, to the right of the Configure IP option, tap “Automatic“.
Select “Manual” from the list. This will allow you to enter the Manual IP information required by the EPoS system.
In some cases you may need to chat with our support team as it’s important you get the correct values for each of these fields. Each till/iPad must have a unique IP Address. You can see the last part of the IP Address given to current tills by looking at the text labelled “Till” at the bottom right of the PIN entry box.
Once the IP details have been entered, press “Save” in the top-right of the screen to save the information.
Below the IP settings are the DNS settings. Again, tap “Automatic“.
And select “Manual” from the list.
Hit the green “+“ (Plus) sign to Add Server, then enter the IP address of the Kobas Server and click “Save” in the top-right corner.
You should now see a screen similar to the below (your IP & DNS information may be different)
4. Set the iPad up as a Till in Kobas Cloud
You need to ensure the till is set up for the venue in Kobas Cloud, so go to Administration > Venues and select the venue you are setting the iPad up for. Select the ‘Tills’ tab, and click ‘New Till’.
Set the relevant settings for how you want the iPad to behave and choose ‘Apple iPad’ from the ‘Till Type’ drop down. Enter the same IP Address that you set on the iPad in step 2 into the ‘IP Address’ field, then make sure to save.
5. Download the Kobas EPoS Enterprise App
From your iPad, tap here to download the KOBAS App and then tap “Install” on the dialog pop up.
6. Trust the KOBAS EPoS Enterprise App
You must then establish trust for the KOBAS app.
Go to Settings > General > Device Management > Kobas Technologies Ltd > Trust “Kobas Technologies Ltd”
7. You’re done!
That’s it, you successfully turned your iPad into a fully functioning till in a few moments. You’ll see a new icon on your iPad desktop, which you can move around as you wish.
If you encounter any problems during this set-up, please contact our support team.